Where does the ROI from Shep come from?

• Unused Credits
• Travelers know to use unused credits/tickets from COVID-related cancellations
• Employees don’t purchase new tickets while existing credits expire
• Rate Utilization
• Travelers book negotiated rates for direct savings within OBT with better tool adoption
• Travelers access negotiated inclusions/perks so they don’t pay additional costs like WiFi, late checkout, breakfast, etc.
• Travel departments and TMCs negotiate better rates during future RFPs with suppliers due to the tracked volume within OBT
• Productivity
• Employees not searching across full web saves massive amounts of time
• Travelers don’t have to hunt and peck for disparate information
• Travel managers and/or TMCs don’t have to spend redundant time as travelers don’t need to contact them for more info
• In-channel bookings mean don’t have to waste time aggregating travel data from other systems (expenses, credit cards etc.)
• Employees trust in OBT and travel program content with exposure to relevant educational messages
• Duty of Care
• Safer bookings mean less duty of care costs from unsafe travel
• Reduce bad bookings that don’t take into account extended quarantine times (14 extra hotel nights for self-quarantine requirements)
• Approvals
• Ensure that employees get pre-booking approval for travel to reduce unnecessary/non-essential trips
• Office Health
• Even non-travelers go on vacation and potentially bring back illnesses into the office - travel guidance is now for employees and not just travelers