I'm a Traveler

Troubleshooting

• Who do I contact for help or support?
• Why didn’t the Shep extension download correctly?

How It Works

• Why is there a logo on the bottom of every travel site I visit?
• What if I'm booking a personal trip?

Credentials

• How do I sign in using my travel management company (TMC)?
• What if "Sign in with TMC" doesn't recognize my email?
• What happens if doesn’t recognize my email address?